UAE-headquartered, ordering and data-driven marketing platform, ChatFood, announced its newly reinforced delivery logistic partnership with Careem Express, the logistic arm of Careem.
The collaboration of two companies will help restaurant merchants access a reliable delivery fleet at the click of a button.
Ayman Ghanam, Founder and CEO of Projecto Acai, said: “One-click delivery on ChatFood is a game-changer for us! With no intervention from our side, we instantly gained access to Careem’s delivery fleet, who are now delivering our orders across Dubai and Abu Dhabi, by clicking one button! With ChatFood, we reduced our delivery time by 28% compared to our previous provider in only one month.”
In the Middle East region, logistic-as-a-service has become more challenging and competitive in the past few months, and several logistic providers have decided to refocus their attention to a limited number of verticals generating high volumes.
In turn, this has left some businesses, including restaurants, with no solution to deliver their own orders to customers. With hospitality businesses being under increasing cost and labour pressure, it was key for ChatFood to provide a high quality and affordable solution for its merchants with access to delivery on demand.
Dedicated to offering its partners with the technology and solutions needed to deliver guests with a seamless experience at every meal, ChatFood and Careem have made it very easy for partners to get started on commission-free orders delivered by Careem, including a fully handled set-up with no tedious contract negotiations. By doing this, they enable SMEs access to delivery on demand, even if they cannot afford to have their own fleet.
Michele Johnson, Co-Founder and Managing Partner of Pitfire, also shared: “Using Careem on ChatFood is a breeze. We no longer have to manage separate contracts, negotiations, invoicing and manual order management. Commission-free orders and smooth, on-time delivery is a recipe for success.”
ChatFood’s co-founder and CEO, Benjamin Mouflard, shares: “Thanks to our partnership with Careem we can offer our restaurant partners an easy, plug-and-play solution, so that they can focus on what they love and do best: cook amazing food and delight their customers. In this time of surging food costs, labor shortage, and increasing commissions for hospitality venues, we know it’s key.”