Over the past five years, the FM industry has experienced significant growth, fuelled by swift technological advancements. Today, the industry has advanced to the point where artificial intelligence (AI), robots, and AI assistants are part of everyday conversations and are integrated into FM operations.
With roots dating back to 2002 and the support of Deyaar Development PJSC, Ontegra quickly emerged as a market leader and innovator in this constantly evolving field of facilities management. The organisation, which was formerly known as Deyaar FM, rebranded itself to reflect its shift in strategy towards an advanced AI-integrated FM service and that of the sector.
Under the leadership and guidance of Adnan Jabri, Ontegra’s General Manager, the company switched gears towards innovation, contributing significantly to Ontegra’s position as a regional FM leader. Drawing from his wealth of knowledge and expertise in the sector, Jabri has led strategic initiatives aimed at accelerating industry growth and creating efficiency.
Using AI, machine learning, and cutting-edge IT technology, Ontegra is revolutionising FM operations and improving customer experiences, all the while meeting sustainability and 2030 Net-Zero carbon footprint targets. The company is set to redefine the UAE’s FM landscape further with its upcoming cutting-edge AI-powered assistants, ‘Alegra’ and ‘Techi,’ which will be launched in the market shortly.
Pioneering Leadership
With over twenty years of experience in senior management, financial oversight, bidding, protocol development, and process enhancements, Jabri leads the team of experts at Ontegra in utilising innovations and enhancing current operations. Before joining Ontegra, Jabri was the General Manager at MAB Facilities Management, overseeing Jordan and Egypt’s operations. He has also been General Manager for ServeU LLC and Fitout LLC, two fully-owned subsidiaries of Union Properties. Owing to his dynamic leadership abilities, he spearheads growth at Ontegra, which manages 20,000 units and 1,000 properties in the UAE with its comprehensive suite of FM solutions for retail, commercial, and real estate projects.
Embracing Innovation
Ontegra is dedicated to using AI and other cutting-edge innovations to advance the region’s FM industry. With a strong focus on customer experiences and value, Ontegra ensures that each aspect of facility management meets the highest standards. In addition to services, the company is committed to creating experiences. From intricate planning to flawless execution, Ontegra’s team is dedicated to ensuring excellence and handling everything with a resolve to exceed customer expectations consistently.