Dubai-based e-commerce giant Souq.com now officially carries millions of Amazon products from the U.S. for its UAE-based customers.
The move follows Amazons acquisition of Souq.com earlier this year for an estimated $650mn. Souq.com said that Amazon Global Store products would be offered to UAE customers on its app and website.
Prices at checkout will include import fee deposits and delivery will take 2-5 business days for priority and six to 10 business days for expedited. In most cases, returns will be available for 30 days.
Souq customers will have the choice of ordering with priority shipping, meaning their purchase will arrive between two to five business days, or expedited shipping, with a delivery time of six to ten days. The company also confirmed that customers would see prices in dirhams, inclusive of import fee deposits, at checkout (where applicable) without any unexpected fees added later. Despite coming from the United States (US), Souq confirmed that all of the features that Middle East customers were familiar with, such as cash on delivery (CoD) and Arabic customer service, will work just the same.
In August 2017, Souq added AmazonBasics to its site, a collection of around 20 basic electronics products.