Khansaheb Facilities Management (KFM), part of the Khansaheb Group, has rapidly grown to become a top facilities management provider in the UAE. Building on the Khansaheb Group’s infrastructure, technical expertise, and local experience, KFM offers tailored services that enhance operational efficiency, occupant comfort, and asset value while reducing environmental impact. Managing over 1,000 properties nationwide, KFM plays a key role in supporting UAE’s infrastructure and growth.
Career Background and Professional Achievements of Josegh Antony
Josegh Antony, General Manager of Khansaheb Facilities Management, has played a crucial role in driving the company’s recent successes. With over 20 years of experience in facilities and project management, he holds an MBA from Glyndwr University, UK, and a Postgraduate Certificate in Facilities Management from Heriot-Watt University. His expertise includes certifications in Project Management and a diploma in Power Engineering, aiding his strategic leadership.
Since joining KFM, he has introduced key initiatives to automate processes and adopt advanced technologies, enhancing efficiency and elevating service quality through in-house operations for critical services.
Achievements
In 2024, KFM experienced transformative growth, led by Josegh Antony’s strategic approach to client retention and comprehensive facilities management. By aligning closely with clients’ service standards, KFM has boosted client satisfaction and achieved remarkable results. This commitment to excellence and innovation is evident in KFM’s ability to secure and manage prestigious contracts, showcasing their capabilities and dedication to high-quality service.
- Major Contracts: They are currently mobilising their team for one of the largest universities in the UAE, located in Sharjah. A recruitment drive for managers, engineers, and supervisors is being organised for the third week of September, while a separate recruitment drive for operatives is being planned overseas for upcoming projects.
Ø Healthcare: They provide Total Facilities Management (TFM) services to a high-end hospital in Dubai, showcasing their expertise in managing healthcare facilities.
Ø Retail: They conduct MEP and civil maintenance (both preventive and reactive) for over 700 retail stores across the UAE, ensuring their operations run smoothly and efficiently. They also provide maintenance services to an e-commerce company in their stores and warehouses.
Ø Residential: The services extend to one of the high-end residential properties in Jumeirah, where they handle comprehensive facilities management.
Ø Food Production: They offer cleaning services to two of the most reputed food production companies, MEP, and civil maintenance to another significant food production company in Dubai and Abu Dhabi.
Ø Diplomatic and Government: KFM provides TFM services to the embassy in Dubai and its residential properties and to Qidfa in Fujairah, highlighting its ability to manage sensitive and diverse environments.
Ø Security and Safety: They are responsible for MEP and civil maintenance at various highly secured facilities in Abu Dhabi, underlining their competence in handling high-security projects.
- Tenders: Q3 2024 highlights significant growth in tender participation, with a pipeline of over AED 2 billion, demonstrating strong client engagement and confidence in their capabilities.
- Sustainability Initiatives: KFM achieved a 31.8% reduction in fuel consumption by introducing electric vehicles and optimising routes, reinforcing its commitment to sustainability. In addition, it significantly increased its recycling efforts, diverting waste from landfills and contributing to a greener environment. Additionally, KFM improved its In-Country Value (ICV) score from 38 to 41, further strengthening its local presence.
- Operational Efficiency: KFM incurred no penalties for KPI failures on any contracts this year, exceeding contractual requirements across all existing projects. Implementing the CAFM inventory module has enhanced efficiency, and recruitment is ongoing to take subcontracted services in-house, further improving operational control.
- Health and Safety: KFM reached a significant safety milestone, achieving 29 months and 6 million man-hours accident-free. This reflects their commitment to creating safe working environments across all sites.
Latest Projects
KFM’s portfolio spans critical sectors, delivering tailored facilities management services to healthcare, education, government, commercial, and residential properties. Recently, KFM secured a significant government contract, expanding its public sector presence, and renewed a major contract in Abu Dhabi, driving an anticipated 25% business growth. Additionally, they are actively negotiating several tenders, with high success potential across multiple sectors.
Future Plans
Looking to 2024 and beyond, KFM is set for growth and innovation. They are enhancing leadership with the appointment of a Head of Energy, Technology, and Innovation to drive service capabilities through advanced solutions. A new Head of Solutions will further boost bidding and competitiveness. KFM is also developing a sustainable, tech-focused office building with a Center of Excellence and command centres to support operations. This smart building emphasises KFM’s commitment to efficiency and will enable exceptional client service in an innovation-driven environment.
KFM’s initiatives reflect a strategic focus on integrating EVs, adopting energy-efficient systems, and reducing carbon emissions. With continuous investments in technology, infrastructure, and sustainability, KFM strives to offer top-tier facilities management services supported by advanced technology, skilled personnel, and alignment with client objectives.
The company’s 2024 rebranding underscores its commitment to evolving with industry needs. Moving forward, KFM is dedicated to delivering sustainable, innovative solutions that address complex client challenges and create positive community impacts.