epbox.ae by Emirates Post is a new digital platform allowing subscribers to view and manage their shipments and digital communication online.
The new service gives customers access to several features: a dedicated epbox.ae ID number; setting preferences for delivery; notification; shipment analytics; and sending digitally registered letters.
The biggest benefit for every subscriber is that Emirates Post will deliver every shipment according to their preferences and with full track and track visibility.
The service is free for existing PO Box owners, who will link their virtual epbox.ae to their existing physical PO box registration and have access to managing their subscription through the dedicated website and mobile app.
Businesses and individuals, who do not have a physical PO Box, can also benefit from epbox.ae to manage their delivery address and preferences for free or as a pay-as-you-go service for one-off or regular domestic or international shipments and digital registered letters.
Once registered, the randomly generated seven-digit ID can be used as the virtual PO Box number in addresses, online orders, and based on the selected preference, delivered to the desired location.
Peter Somers, CEO of Emirates Post, said: “epbox.ae is a virtual PO Box enabler. Having a digital extension of our PO Box service was always part of our development roadmap but we accelerated the build and launch of this service to help our customers digitally manage their mail and parcels.
“With epbox.ae, we are using digital mailbox technology to provide customers the freedom to manage their delivery preferences, track their shipments, and enjoy an array of complimentary services including, on-demand delivery and domestic express shipments.
“Customer centricity is always at the heart of everything we do and since a large portion of daily transactions are now conducted online, we wanted to ensure that we are part of an ecosystem that is easily accessible by our customers. We have the ambition to offer an epbox.ae to every UAE business and citizen allowing us to reach out to every consignee and offer great delivery services with full visibility.”
UAE residents can find out more by visiting epbox.ae, emiratespost.ae or on the Emirates Post mobile app.