Providing direct access to its market-leading products and services and extensive global network, Emirates SkyCargo is now available on Kuehne+Nagel’s internal booking engine. This milestone marks the first time Emirates SkyCargo has made its services available via a freight forwarders-owned portal, a strategy that further elevates the airline’s world-class customer service experience.
Through this direct host-to-host connection, Emirates SkyCargo streamlines the booking journey for Kuehne+Nagel agents, providing real-time access to the airline’s schedules, rates and available capacity. The connection first launched in Switzerland and Austria and will open to users in select countries across Europe, the Americas, Africa, Asia and Oceania by the end of the year.
Nabil Sultan, Divisional Senior Vice President, Emirates SkyCargo, said: “This partnership is a testament to our long-standing digitalisation strategy, which aims to enhance our customer experience, streamline operations and drive greater efficiencies. We can optimise the booking process and reinforce our relationships across the logistics ecosystem by creating direct pathways for customers such as Kuehne+Nagel to connect with Emirates SkyCargo.”
Initially, the service will be available for general cargo, with the possibility of adding other Emirates SkyCargo’s class-leading product solutions soon.