Businesses may optimise their supply chains for greater effectiveness, efficiency, and customer service by working with Savoye, which offers various hardware, software, and consulting services. Logistics solutions and supply chain management are among Savoye’s fields of expertise. They provide multiple benefits and technology to help companies cut expenses, increase productivity, and optimise supply chain processes. Here is what Alain Kaddoum, Managing Director at Savoye Middle East, has to share…
What are the key trends that are shaping the supply chain industry?
Significant trends influencing the supply chain sector are the shift towards digitalisation, the growing importance of resilience and risk management, sustainability programs, and rising e-commerce demands. Data analytics, the adoption of automation and robotics, the need for supply chain visibility and, personalisation and customisation to keep up with changing customer expectations are all revolutionising supply chain operations.
How can Savoye help businesses meet the challenges of the future supply chain?
Significant disruptions to the supply chain industry are anticipated in 2024, which can lead to a ripple effect across several sectors. Businesses must adopt technologically advanced processes to tackle these concerns and drive positive outcomes. Savoye, as a leading technology provider for the supply chain sector, offers a comprehensive suite of solutions designed to meet the industry’s evolving challenges. KWEST, Savoye’s Warehouse Execution System (WES), launched in 2023, combines 30 years of automation expertise with advanced data science algorithms to orchestrate coordination across automated and robotic systems. Our diverse portfolio includes X-PTS automated goods-to-person picking and storage systems that can be combined with ACR or AMR robotic solutions, best-in-class INTELIS, automated packing machines, elevating management and operational excellence. The company’s state-of-the-art
Warehouse Management System (WMS) and Order Management System (OMS) streamline ordering processes and enhance inventory accuracy, all while maximising customer satisfaction. By combining warehouse and transport management, the company’s ODATiO software further optimises logistics processes, lowers errors, and saves time. Additionally, it prioritises sustainability by providing environmentally friendly transport management solutions and enables businesses to develop and modify management practices independently according to shifting requirements. Savoye also improves order fulfilment efficiency by 30 per cent, reduces errors by 15 per cent, and raises overall quality with its cutting-edge ODATiO 3MS solution – which includes WMS, OMS, and Transport Management System – seamlessly integrates with automation technology or manual warehouses. With significant investments in research and development, Savoye positions itself as a strategic partner in achieving customers’ goals, enabling it to incorporate the latest AI and IoT innovations into software upgrades.
What are the key opportunities you see in the UAE market?
The logistics market in the UAE includes a diverse set of players who offer a variety of logistics and warehousing services, with the majority of these services based in Dubai. Owing to this heightened pace of activity in the manufacturing and industrial domains, the sector is exhibiting significant growth. In response to this surge, businesses increasingly turn to third-party logistics (3PL) and adopt new technologies. The UAE’s strategic positioning as a re-export and multi-modal transit hub has also played an integral part in the market’s recent expansion. Additional sectors, including value-added services, e-commerce deliveries, and the 3PL market, further contribute to the industry’s success. Savoye remains a crucial player in this fast-paced environment by offering cutting-edge solutions that are customised to meet the industry’s evolving demands.
How do you see the relationship between the UAE and India impacting the supply chain industry?
The UAE and India’s solid economic ties significantly impact the supply chain industry. India is a significant trading partner of the UAE, allowing for a steady flow of goods between the two countries. With the UAE acting as a critical transit point for Indian goods, this relationship improves supply chain connectivity, fosters trade, and influences logistics strategies. This mutually beneficial relationship is further strengthened by joint initiatives and investments, which have a favourable effect on the supply chain dynamics in both nations. Additionally, it is anticipated that the India-UAE CEPA, which promotes trade by eliminating duties on more than 97 per cent of its tariff lines – which, in value terms, account for 100 per cent of Indian exports to the UAE – will accelerate the growth of bilateral non-oil trade to USD 100 billion annually—services exchange to USD 15 billion in five years.
What is your take on sustainability? How is it shaping the logistics and supply chain industry?
Today, sustainability is widely recognised as necessary across all industries, particularly in this sector. In addition to preserving the environment, it also helps meet the needs of modern consumers, which will increase business revenues and profitability and strengthen the brand. Sustainability in logistics begins with the adoption of a green supply chain management approach, which entails integrating eco-friendly practices across each stage of the supply chain.
Savoye’s ODATiO software exemplifies this commitment by prioritising sustainability through eco-friendly transport management solutions, assisting businesses in reducing their environmental impact. Moreover, our software solutions, tailored for optimising shipment packaging, contribute to a significant reduction of up to 40 per cent in overall logistics shipping emissions. The company’s JIVARO packing machine further enhances sustainability efforts by adjusting carton size based on content, resulting in fewer shipments and reduced transportation expenses, thereby helping companies operate efficiently and sustainably.
How would you differentiate UAE and KSA markets for Savoye’s operations?
As previously stated, the UAE is a well-established supply chain and logistics market, especially with Dubai serving as a trade hub, renowned for its business-friendly policies and free trade zones that promote international trade. Saudi Arabia is a more extensive and populous market with significant growth opportunities, mainly through its Vision 2030 initiatives and the upcoming Expo 2030. This, combined with the growing interest in technology adoption and modernisation initiatives, makes Saudi Arabia a promising market.