Dorma, access solutions and services provider, has launched a service and maintenance contact centre in the UAE in December 2015. The centre aims to aid breakdown response and business needs of its customers.
The centre service available at – 800 DORMA (36762) – will serve the building end users and facilities management segment by offering end-to-end breakdown response support, technical know-how and customer service.
As per industry estimates, the UAE construction industry is projected to exhibit sustainable growth prospects in the next few year with the percentage of GDP reaching 11.1% percent for 2015 which is likely to add new projects in the region over few years. David Tudor, service and maintenance director at Dorma MENA said: “We recognise that business needs within the construction segment have gone through a major overhaul and are now demanding of more innovation and rapid response.”